FAQs

Daisy Chain Bridal is based at 34-36 High Street, Spilsby, Lincolnshire.

There is on-street parking available outside the shop for shorter appointments. For longer appointments there are two paid car parks available on the High Street.

You are welcome to contact us to check availability, but bridal appointments are by appointment only to ensure we can give each bride the time and attention she deserves.

We are always happy to connect with local wedding suppliers and venues. Please contact us if you would like to collaborate.

You can contact us through our website, by email (admin@daisychainbridal.co.uk), by phone (07483334979) or via Instagram (@daisychainbridal).

Yes. Daisy Chain Bridal holds appropriate Public Liability Insurance, and documentation can be provided upon request.

Our dress prices vary depending on the designer, condition and style. Because our gowns are ex-sample and pre-loved, they are priced below the usual original retail price.

Payment plans may be available on selected gowns. Please ask us during your appointment.

We accept both card and cash payments.

Yes, Daisy Chain Bridal gift vouchers are available to purchase in store and over the phone.

Gift vouchers can be used towards wedding dresses, wedding flowers or our wedding consultancy package.

Yes, vouchers can be purchased for your chosen amount.

Gift vouchers are valid until the date shown on the voucher - this is usually a year.

Yes, bridal appointments are by appointment so we can give you a relaxed, personal experience and make sure you have dedicated time to browse, try on dresses and ask any questions.

You can book your appointment online through our website, by messaging us on social media, or by contacting the boutique directly.

Our bridal appointments last no longer that an hour and a half. This gives you time to browse the collection, try on your favourite gowns and enjoy the experience without feeling rushed. If you feel you will need longer at your appointment, you can choose to extend your time by half an hour when booking your appointment online.

Yes, you are welcome to bring guests with you. We recommend bringing the people whose opinions you trust most so the appointment feels enjoyable and supportive.

We recommend wearing nude or light-coloured underwear and bringing any shoes or accessories you may already have. Most importantly, come with an open mind — brides are often surprised by the style they fall in love with.

Absolutely! Photos can be really helpful when comparing styles and making your final decision - we'll even show you the best angles for taking your photos.

We specialise in ex-sample and pre-loved wedding dresses, offering beautiful bridal gowns at a more accessible price.

Ex-sample dresses are gowns that have usually been used as boutique samples for brides to try on. They have not been worn for a wedding, but may have light signs of being tried on.

Pre-loved dresses have usually been owned or worn by another bride. Each dress is checked carefully before being offered for sale.

Some gowns may be unworn, ex-sample or pre-loved. We will always explain the condition of each dress clearly during your appointment.

In most cases, yes. As our dresses are ex-sample or pre-loved, many are one-off gowns available to buy and take away on the day.

Usually no. Most of our gowns are one-off pieces, so each dress is available in the size shown. However, alterations may be possible depending on the dress.

We aim to offer a varied collection of sizes. If you are looking for something specific, please contact us before your appointment and we will be happy to let you know what we currently have available.

Yes, many wedding dresses can be altered by a professional seamstress. Alterations are not included in the dress price unless stated otherwise.

We do not offer in-house alterations, but we can recommend local seamstresses.

As many of our dresses are one-off pieces, we cannot hold a gown without payment. If you fall in love with a dress, we recommend securing it as soon as possible.

Due to the nature of bridalwear, ex-sample and pre-loved dresses are usually sold as seen and are non-refundable unless faulty or not as described. We recommend checking your chosen dress carefully before purchasing.

Yes, we offer a selection of bridal accessories such as veils, shoes and finishing touches. Availability may vary.

Not at all. We use high-quality, luxury faux flowers that are designed to closely replicate real blooms in colour, texture, and movement. They photograph beautifully and are often indistinguishable from fresh flowers—many guests are surprised to learn they aren’t real.

No. Cheap faux flowers do exist, but we don’t use them. Our designs are created using carefully curated, premium stems, professionally arranged to create natural, organic movement—just like fresh florals.

Yes—exceptionally well. Faux flowers don’t wilt, bruise, or droop, meaning your florals look perfect from the first photo to the last, even in heat, wind, or rain.

Absolutely. One of the biggest advantages of faux florals is colour consistency. We can design arrangements that match your palette, including shades that may not be available seasonally in fresh flowers.

Not at all. Your wedding flowers are about the design, styling, and atmosphere, not how long the stems last. Faux florals allow for larger, more impactful installations while staying within budget—without sacrificing elegance.

Faux flowers do not have a natural scent, which many couples prefer—especially for guests with allergies or sensitivities. This also ensures your wedding doesn’t clash with perfumes, candles, or venue scents.

Yes—especially for large installations like arches and centrepieces. Hiring faux florals allows you to achieve a luxury look at a more accessible price point, with no risk of last-minute flower substitutions or seasonal price spikes.

Yes. Our faux florals are reused multiple times, reducing waste associated with single-use fresh flowers. This makes them a more sustainable option for couples looking to reduce their wedding’s environmental impact.

Yes. All bouquets and buttonholes are yours to keep and make a beautiful keepsake long after your wedding day—no drying or preservation needed.

Definitely. Faux florals are ideal for outdoor ceremonies as they won’t wilt in heat, wind, or direct sunlight. They remain flawless regardless of weather conditions.

In most cases, no. Guests tend to notice the overall styling and impact, not whether the flowers are fresh. Many couples tell us guests only realise the flowers are faux when they touch them—often with surprise.

Absolutely. Luxury comes from design, scale, and attention to detail—not perishability. Faux florals allow us to create abundant, romantic installations that feel timeless and elegant.

Faux florals offer: ✔ Consistent colour & design ✔ No wilting or weather issues ✔ Greater value for large installations ✔ Allergy-friendly designs ✔ A keepsake bouquet you can keep forever

Yes, you can upgrade to "real touch" flowers, which have a lifelike texture. This is only available for certain stems. Our team will inform you of the eligible stems when you place your order.